The System Case Study Process FAQ
AI Operating System for Growing Businesses

Your business,
run on one system.

One AI Operating System, built around the tools you already use. Start with a live dashboard and a morning brief. Add the rest as you grow.

Integrates with

Shopify Xero Google Ads Meta Ads Klaviyo Freshdesk Notion Jane App HubSpot Stripe WooCommerce QuickBooks Faire Google Analytics Mailchimp Zapier

Four pillars. One system built around your business.

Your data, your knowledge, your meetings and your busywork, all connected to the tools you already use. Start with the piece that hurts most, then add the rest as you grow.

1
Start here
See it

AI Dashboard

Every number that matters, from every platform, on one page. Refreshed overnight with a plain-English brief waiting each morning.

  • Revenue, margin, ads and cash in one view
  • Daily AI brief: what changed and what to do
  • Alerts before small problems get expensive
2
Know it

AI Brain

A private assistant that knows your business: your SOPs, products, policies and past decisions. Your team asks it instead of asking you.

  • Answers with the source attached
  • Trained only on your company's knowledge
  • New hires get up to speed in days, not months
3
Run it

AI Command Center

Meetings turn into decisions, owners and deadlines automatically. Everyone sees what was agreed and what's due, without chasing.

  • Meeting notes and summaries, done for you
  • Action items with owners and due dates
  • Goals and key projects tracked in one place
4
Scale it

AI Workforce

AI agents that take the repetitive work off your plate: drafting, updating, chasing and checking across your tools. You approve, they do.

  • Customer support replies drafted overnight
  • Inventory, orders and admin kept up to date
  • Human approval on anything that matters
All four run onthe tools you already use
ShopifyXeroQuickBooksGoogle AdsMeta AdsKlaviyo HubSpotGmailGoogle DriveSlackZoomNotionAnything with an API

You don't buy all four. You start with one.

Most businesses start with the Dashboard. It's the fastest win, and it builds the data foundation the other three sit on. From there we add pillars when there's a real need, not before. Same person building it the whole way through.

Book a discovery call →
1
Discovery callWhere's the time and money going?
2
First pillar liveUsually the Dashboard, in about 4 weeks
3
Grow the systemAdd Brain, Command Center or Workforce as you need them
7+
Platforms connected
into one dashboard
40%
Revenue growth
in year one (case study)
~4 wks
Average time from
first call to live
13.5x
True ROAS achieved
in the case study

Four things that slow a growing business down.

Most businesses hit the same four walls as they grow. Each pillar is built to take one of them down.

Your numbers live in six places.

Revenue in Shopify. Ads in Google and Meta. Cash in Xero. Monday morning goes on stitching it together, and by the time a problem shows up in the numbers, it's already cost you.

Fixed by AI Dashboard →

Every answer goes through you.

Where's the latest SOP? What did we agree with that supplier? The knowledge lives in your head and a dozen folders, so the team asks you. When someone leaves, it leaves with them.

Fixed by AI Brain →

Meetings end. Nothing moves.

Everyone nods, everyone leaves, and a week later nobody's sure who owned what. Decisions get made twice and deadlines quietly drift.

Fixed by AI Command Center →

Good people stuck on busywork.

Answering the same customer questions. Updating stock. Chasing orders. The work that actually grows the business gets whatever time is left over.

Fixed by AI Workforce →

The real Dashboard. Only the numbers are changed.

A working AI Dashboard with anonymised data: revenue, email, advertising, support and finance in one view. Yours gets built around your tools and your numbers.

suntino.com/demo
Explore the full dashboard →

Live demo · anonymised data · No login required

The business I run on it: 40% revenue growth in 12 months.

An e-commerce business in the home & garden space that I acquired in 2025. Strong fundamentals, but zero data visibility across platforms. These are the business's results while running on the AI OS. The system didn't make the decisions. It showed me what was actually happening, so I could make better ones, faster.

40%
Revenue growth vs
previous ownership
~2x
Actual ad return vs what
the platforms reported
13.5x
True ROAS: actual
revenue per ad dollar
66.5%
Gross margin (industry
avg: 40–45%)

The situation before

Revenue data lived in Shopify. Ad performance lived in Google and Meta. Customer data in the email platform. Financials in accounting software. Nobody had a unified view, and more than half of all revenue was invisible to the ad platforms.

Decisions were made on incomplete data. Campaigns were running with no one monitoring performance. There was no early warning system for anything.

What I built

A custom AI OS pulling daily data from 7 platforms into one dashboard. True ROAS analysis revealing actual return was nearly double what platforms reported. Automated daily AI insights surfacing risks and opportunities every morning.

12-Month Results

Average monthly revenue grew 40% vs the previous owner
Record revenue month, 50% above the previous all-time best
Identified and paused dead ad campaigns wasting $300+/month at 0x ROAS
Email open rate at 73%, nearly double the industry average
Business value grown significantly above purchase price within 12 months
Owner automated out of day-to-day operations. Business now runs without them
Explore the live dashboard →

Live demo · anonymised data · No login required

From first call to first pillar live.

A clear, structured process. You'll know exactly what you're agreeing to before you commit to anything.

1
Free · 30 min

Discovery Call

We talk through your business, your tools, and where the gaps are. No pitch. Just an honest look at what's possible and whether we're a good fit.

2
3–5 days

Audit & Scope

We map your tools and where the time goes, then propose exactly what we'll build first: which pillar, which platforms, which KPIs, and the engagement terms.

3
2–4 weeks

Build & Connect

We build your custom AI OS, connect your platforms, and test everything against real data. You see it working before it goes live. No surprises.

4
Day 1 onwards

Go Live

Your first pillar goes live. We stay close for the first 30 days to make sure everything works exactly as it should, then add the next pillar when you're ready.

Honest answers.

The things people usually want to know before booking a call.

Do I need all four pillars?

No. Most businesses start with one, usually the Dashboard, because it's the quickest win and everything else builds on it. We only add a pillar when there's a real problem for it to solve.

What does it cost?

It depends on which pillar you start with and how many tools we connect. We scope it on the discovery call and you get a fixed price in writing before anything is built.

Do I need to be technical?

No. We handle all the setup. You just need to share API access to your tools and we'll walk you through each step. If you can use Shopify or Xero, you can use this.

How long does it take to go live?

Discovery call to live dashboard is typically 3–5 weeks. Simpler setups can be faster. We give you a clear timeline during the Audit & Scope phase before anything is built.

What tools do you work with?

Anything with an API: Shopify, Xero, Google Ads, Meta, Klaviyo, Freshdesk, Notion, Jane App, HubSpot, Stripe, and more. If you use it, we can most likely connect it.

Is this only for e-commerce businesses?

No. The case study is e-commerce because that's where we started, but the AI OS applies to any business running on multiple tools: health, professional services, hospitality, and more.

What's the commitment if I book a call?

None. The discovery call is completely free with no obligation. We scope the engagement together after the call. Nothing starts until you're ready to proceed.

What if I only use 2 or 3 tools?

That's fine. Even two tools connected and automated can save hours per week and surface insights you'd otherwise miss. We scope what makes sense for your situation.

Sunny Nagarajan
Sunny Nagarajan
Founder, Suntino
Ex Electronic Arts
Deutsche Bank · NAB

You'll work directly with me. No team, no template.

Ex Electronic Arts Deutsche Bank National Australia Bank

I didn't build this in a lab. I built it for my own business, an e-commerce company I acquired and scaled using the same AI OS I'm now building for you. Every insight, every feature, every integration has been tested in a real business with real stakes.

When you work with Suntino, you get a direct line to me. We'll talk through your business, identify the highest-value pain points, and build something that actually moves the needle. Not a dashboard full of numbers nobody looks at.

If you're running a business on 5+ tools and making decisions without a clear view of the whole picture, a 30-minute call with me will change how you think about your data.

Book that 30-minute call →
"

I bought a business, built an AI operating system to run it, and generated a strong profit in year one. Now it runs itself while I focus on the next opportunity. The AI OS I built for myself is what I'm now building for other business owners.

Sunny Nagarajan
Sunny Nagarajan Founder, Suntino · E-Commerce Owner Former Electronic Arts, Deutsche Bank & National Australia Bank

Ready to see your business
clearly for the first time?

Book a free 30-minute discovery call. No pitch, no pressure. Just an honest look at where your data gaps are and what's possible.

Book a Free Discovery Call →

Prefer email? sunny@suntino.com. I reply within 24 hours.

Your data is never stored or shared. We connect to your tools via secure, read-only API access.